Since 1981 · US · Italy · Vietnam · China

Air Freight

Urgent cargo, high-value goods, perishables — Embassy Freight secures flight space and gets your shipment to its destination on time, with no hidden fees.

Air Freight

When every hour is your money and your reputation

Some shipments simply can't wait. A rush order for an important customer, a missing component that idles an entire production line, a batch of pharmaceuticals or fresh food that spoils after just a few hours' delay. In those moments, air freight isn't a choice — it's the only way to keep your promise to your customer.

But air freight is also where surprises are most likely to sprout: rates that swing day to day, scarce space in peak season, fuel surcharges and airport fees stacking up, then customs clearance, dangerous-goods declarations, cold chain… one loose link and the cargo is stuck, costs climb, and you're the one explaining it to your customer.

Since 1981, Embassy Freight has stood with over 3,000 customers in exactly those tense moments. We understand that what you need isn't just a seat on a plane — it's someone beside you handling it all end to end, keeping costs transparent, and updating you constantly so you can stay focused on running your business.

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Air Freight — Embassy Freight
1981In freight since
39Offices worldwide
98.6%On-time delivery
50k+Shipments handled

The real worry behind every urgent shipment

When you need to move a shipment by air, the pressure usually arrives all at once. The customer on the other end is waiting, and you're worried about not getting space on the right flight, worried about rates that jump every time you ask, worried about the surcharges nobody mentioned when they quoted you.

Then there are the bigger worries: cargo held in customs over a wrong declaration or missing paperwork; dangerous goods rejected from the aircraft for not meeting IATA rules; a cold-chain shipment ruined by a broken temperature chain; or simply no one keeping you updated on where the cargo is. Every one of those risks comes down to the same thing: your reputation with your customers.

Why the right freight partner decides whether a shipment succeeds or fails

Air freight is a chain of links: booking with the airline, packing to standard, customs declaration, clearance on both ends, last-mile delivery. An inexperienced partner only has to slip on one link for the whole shipment to run late — and the cost of fixing a mistake is always many times higher than doing it right the first time.

A licensed partner with a real network and standardized processes, on the other hand, spots problems before they happen — picking the right airline and routing, preparing clean documentation, anticipating customs bottlenecks. That's the difference between a shipment that flows and one full of surprises.

How Embassy Freight solves it

As a licensed customs broker with decades of experience since 1981 and a network of 39+ global offices, we're a direct partner to the major carriers and airlines. That gives you:

  • Direct-flight booking and consolidation: need it fast, fly direct; need to optimize cost, consolidate — we advise the option that fits your budget and deadline.
  • Specialized cargo handling: dangerous goods (DG) declared to IATA standards, cold cargo kept in an unbroken temperature chain, high-value goods secured with safe procedures.
  • Clearance on both ends: our in-house customs team prepares clean documentation, minimizing the risk of holds or penalties.
  • Transparent, all-in quotes: freight, surcharges, and airport fees laid out clearly — you know the number up front, no surprises mid-transit.

With a 98.6% on-time delivery rate and ISO 9001:2015 certification, our commitment lives not in words but in numbers proven across thousands of shipments.

A step-by-step process

We keep everything clear so you always know what's happening:

  • Step 1 — Intake & consultation: you tell us the cargo type, origin/destination, and deadline; we advise on routing and the best option.
  • Step 2 — Transparent quote: we send an all-in rate sheet, itemized, with no hidden fees.
  • Step 3 — Booking & documentation: we book with the airline, guide packing, and complete the document set and declaration.
  • Step 4 — Clearance & departure: we handle export customs and load the cargo onto the booked flight.
  • Step 5 — Tracking & updates: you get real-time journey updates, with a dedicated person to answer any question.
  • Step 6 — Destination clearance & door delivery: we handle the last mile and deliver to the right address.

What makes Embassy Freight different

Our difference rests on three pillars. Experience: operating since 1981, thousands of shipments have taught us to anticipate problems rather than chase them. Network: 39+ offices, HQ in Italy, presence in the US, Vietnam, and China, and partnerships with Maersk, MSC, CMA CGM, COSCO, and major airlines — meaning you have our people on both ends of the journey.

Transparency: we believe trust is built on clarity. So pricing is always itemized, progress is always updated, and there's always one person to call when you need it. You can also explore our other services to see how we serve your whole supply chain.

Our commitment & risk reversal for you

We understand your hesitation, because you've met partners who promise much and deliver little. So we put our commitment on the table: a transparent quote before you decide, no pressure; one point of contact owning your shipment throughout; and proactive updates instead of leaving you to chase.

You lose nothing by starting with a conversation. Let us review your shipment, analyze the risks, and lay out a plan — then you decide. The risk of trying is zero; the risk of choosing the wrong partner you already know. Get a quote today for the specific numbers on your shipment.

Don't let an urgent shipment become a worry

Every hour of delay is a risk to your reputation and revenue. Don't leave an important shipment to chance. Let a partner trusted by more than 3,000 customers handle the whole journey — fast, safe, transparent. Contact Embassy Freight today to secure flight space and get a quote for your shipment.

What's included

  • Direct-flight booking and consolidation service tuned to your speed and cost needs
  • Dangerous goods (DG) transport declared to IATA standards
  • Temperature-controlled cargo with an unbroken cold chain throughout
  • High-value and perishable cargo handled under secure procedures
  • Customs declaration and clearance at both origin and destination
  • Advice on packing, weighing, and completing the import/export document set
  • Real-time shipment tracking and status updates
  • Last-mile delivery to the consignee's door
Get a quote today
The Embassy Freight difference

Air Freight

Air freight demands speed and absolute precision — a single small error in booking, packing, or declaration can leave an entire shipment off the flight or held up. With decades of experience since 1981 and a network of 39+ offices, Embassy Freight has the capability and relationships to handle every link cleanly, even the most urgent and complex shipments.

What keeps customers loyal isn't just capability — it's peace of mind. We quote transparently, handle specialized cargo to standard, and always have one person updating you. You get to focus on your business and leave the shipping to us.

Good to know

Frequently asked questions

I worry about late shipments affecting my customers. How does Embassy Freight guarantee performance?
We book directly with major airlines, so your cargo doesn't wait — even in peak season. Our on-time delivery rate is 98.6%, proven across thousands of shipments. Tell us your deadline and we'll map the routing that fits it best.
I'm afraid of hidden fees appearing after the quote. Is it transparent?
We quote all-in, itemizing freight, fuel surcharges, and airport fees from the start. You know the number up front and control your budget, with no surprises mid-transit. Request a quote to see the specific numbers for your shipment.
My cargo is dangerous goods / temperature-controlled. Do you handle it?
Yes. We handle dangerous goods (DG) declared to IATA standards and cold cargo with an unbroken temperature chain throughout. Our team is experienced with specialized cargo, so you can rest assured it's handled to regulation and safely.
I've been stuck in customs before. How do I avoid it?
As a licensed customs broker, we prepare clean documentation and file accurately on both ends, anticipating the points where cargo tends to get held. That drives the risk of holds or penalties to the minimum, and your cargo clears smoothly.
While the cargo is moving, do I get updates?
Definitely. You have one person owning your shipment throughout, and you get real-time journey updates. Whenever you have a question, just reach out and someone answers — you never have to chase down where your cargo is.
I'm not sure yet whether to work together. How do I start?
You lose nothing by starting with a conversation. Let us review the shipment, analyze the risks, and send a transparent quote for you to weigh, with no obligation at all. Reach out today for a quote on your shipment.

Ready to move your cargo?

Get a free quote in one business day — no obligation.